The website of Madrid City Council was designed with the necessary measures to make the information on its pages accessible to persons with a disability and irrespective of the terminal used to access same.

To this end, the website meets the AAA accessibility level in accordance with the guidelines of the Web Accessibility Initiative (WAI), an organisation created by the W3C (World Wide Web Consortium).

Should a user experience any difficulty in accessing the content of the portal or wishes to submit any complaint, inquiry or suggestion for improvement, they may contact us by email at